On This Delta Flight, a Severely Allergic Passenger did not Stand a chance against Two Cats

the previous day, it changed into mentioned that Delta Air traces flight attendants gave precedence to 2 cats over a passenger who's has a severe allergy to them. in line with the file, the Reckline household Oklahoma metropolis had boarded a connecting flight from Atlanta returned home. All become well except they seen a passenger board with two animal carriers -- too tremendous to fit below his seat. because the carriers would not fit under the passenger's seat, flight attendants made house for them in a closet near the entrance of the plane -- close to where the Recklines were seated.

Jackie Reckline says that she told flight attendants that her husband has a severe allergic reaction to cats, and that his health would be in danger if the cats remained on board. Says Jackie, "My husband will go in to anaphylactic shock in the air. It became essentially a 3-hour flight. He can't reside on board if the cats are going to be on board."

regrettably for the Reckline family unit, flight attendants made the determination to enable the cats to live on board. due to this fact, Jackie's husband became compelled to get off the plane, while Jackie and their daughter remained on board and flew domestic.

Mr. Reckline turned into rebooked on a cat-free flight to Oklahoma city the next morning and Delta refunded a part of the can charge of the family's tickets, paid for Mr. Reckline's hotel, and offered additional compensation.

while Delta's present of compensation did not harm, Jackie Reckline become nevertheless stung by means of the moves of the flight attendants on her unwell-fated flight. "You selected cats over a human life," referred to Jackie, "and that's appalling to me."

Delta Air traces issued right here remark to an Atlanta television station:

"The comfort and security of every customer who flies Delta is our right priority and we work tough to make sure those with allergies are smartly sorted. we now have reached out without delay to this customer to enhanced remember his and his household's adventure and make an apology for the inconvenience this situation may additionally have caused."

Says Jackie Reckline, "someone needs to let different americans know this that the onus is totally on you to place it in particular requests...you just don't know what animals are going to emerge as on that plane with you."

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